Privacy Policy

1. Introduction

Welcome to Eranova ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eranova.it.com and use our platform.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us when you:

• Create an account (username, email address, password)
• Submit a withdrawal request (payment method details such as PayPal email, Binance ID, FaucetPay email, or Trust Wallet address)
• Complete tasks or participate in offers
• Contact us for support
• Refer other users to the platform

We also automatically collect certain information when you use our platform, including:

• IP address and device type
• Browser type and version
• Pages visited and time spent on the platform
• Referring URLs

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process withdrawal requests and track your NovaCoin balance
• Send you important account notifications and updates
• Prevent fraud, abuse, and unauthorized access
• Improve and optimize our platform
• Respond to your support requests
• Comply with legal obligations

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment processors: When processing withdrawals, your payment details are shared only with the chosen payment provider (PayPal, Binance, FaucetPay, Trust Wallet).
• Legal requirements: If required by law, regulation, or court order.
• Protection of rights: To protect the rights, property, or safety of Eranova, our users, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your password is stored using strong hashing algorithms and is never stored in plain text.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance reasons.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Opt-out: Opt out of any marketing communications at any time.

To exercise any of these rights, contact us at earnovasupport@gmail.com.

8. Cookies

We use minimal cookies necessary for the platform to function, including authentication tokens to keep you logged in. We do not use advertising or tracking cookies from third parties.

9. Children's Privacy

Eranova is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user under 18 has provided us with personal data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: